1. Do I need an unboxing video after sale?
(An unedited, coherent and unboxing video is required, starting from the express receipt.)
2. What payment methods are there? (You can jump to Alipay or UnionPay only after the browser is opened)
(Alipay (available with Huabei), UnionPay. WeChat payment will be launched after the year. It should be noted that the final payment price will be slightly different due to the exchange rate of the payment method.)
3. Can I get a refund?
(Refunds are available during the pre-sale period, but the payment platform needs to charge a 4% handling fee. No refunds are available at the end of the pre-sale period.)
4. Can I combine or transfer orders?
(Sorry, you can't combine orders. You can't transfer orders to other people's accounts, but you can modify the receiving information unlimited times before shipping.)
5. How to charge the freight?
(The price of six sets in non-remote areas in the mainland is about 8 yuan, the first weight in remote areas is about 13 yuan, and the re-weight fee is about 8 yuan. Hong Kong, Macao and Taiwan are paid by SF Express. For more details, please refer to "Purchase Instructions")
6. Will there be SMS notification before delivery?
(Yes. But there is still a chance that text messages will be intercepted by your phone.)
7. Can I purchase without registering?
(It is not recommended. Subsequent review of the order status, modification of address, refund and after-sales need to be processed with the registered email address.)
8. How to refund/change address?
(Please refer to "Purchase Instructions" for details. In addition, it should be noted that only the entire order can be refunded, not the non-refundable part.)
9. After-sale standards and how to after-sale?
(See "Purchasing Instructions" for details)
10. How long will the unpaid orders be kept?
(The official website cannot accept the order, please complete the payment as soon as possible after placing the order, and the order can be established after payment. The payment time is subject to the time when each product is on sale.
If you purchase the pre-sale x version, and the first x time is the first two hours, you need to pay within 2 hours after the pre-sale starts; if you purchase the pre-sale without pre-x version, you need to pay before the end of the pre-sale . )
11. Will there be a reply to the email within a few days?
(For three days, it will be processed online every day.)